Shipping Policy

All orders are shipped the next business day via UPS Ground. A flat rate of $8.95 covers the shipping of most items. If you include a kit with your order, the flat rate increases to $12.95. Express shipping via UPS 2nd Day adds $15 to your total shipping costs.

Return Policy

We want you to be completely satisfied with your purchase. If you are unhappy with any item, simply return the item within 30 days of purchase for exchange (if available) or a refund of the purchase price less the cost of shipping and handling.

Return items to:

Inside by Kay Casperson
Attn: Customer Service
12290 Treeline Avenue
Fort Myers, Florida 33913

1-800-984-4780

Hours of Operation: 24 hours a day, every day.

Privacy Policy / Security

You can shop at KayCasperson.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing network. The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
  
• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

KayCasperson.com is registered with the Authorize.Net Verified Merchant Seal program.